Terms of service
TERMS OF SERVICE
1. Overview
Welcome to LumaNest Home. These terms apply when you visit or purchase from our online store. By using our store, you agree to these terms, subject to applicable law.
2. Products and Availability
We make reasonable efforts to display product descriptions, images, prices, and availability accurately. Product colours and appearance may vary depending on your screen. Products are subject to availability.
3. Prices and Payments
Prices are displayed in the currency shown in our store. Shipping charges and applicable taxes, where required, are shown at checkout. Orders are subject to payment authorization and acceptance.
4. Orders and Cancellations
If you need to change or cancel an order, contact us as soon as possible. Changes cannot be guaranteed once processing or shipment has begun.
We may cancel orders where reasonably necessary, including when products are unavailable, an obvious pricing error occurs, or fraud is suspected. If payment has already been collected for a cancelled order, an appropriate refund will be arranged.
5. Shipping and Delivery
Shipping options and charges are displayed at checkout. Delivery estimates may vary depending on the product, fulfilment provider, shipping method, and destination. Delays may occur.
6. Returns and Refunds
Returns, refunds, and cancellations are handled in accordance with our published Refund Policy and applicable consumer protection laws.
Please contact us before returning a product.
7. Website Use
You may not use our website for unlawful purposes, submit fraudulent information, interfere with the website's operation, or attempt to compromise its security.
8. Third-Party Services
Our store may use third-party payment processors, shipping providers, and other services. Their services may be subject to their own terms and policies.
9. Intellectual Property
Website content and branding may be protected by intellectual property laws. You may not reproduce or commercially use protected content without permission, except where permitted by law.
10. Disclaimers and Liability
To the extent permitted by law, we do not guarantee uninterrupted or error-free website access. Nothing in these terms excludes or limits consumer rights or liabilities that cannot legally be excluded or limited.
11. Privacy
Personal information is handled in accordance with our Privacy Policy.
12. Changes to These Terms
We may update these terms by publishing a revised version on our website. Applicable laws and mandatory consumer protections continue to apply.
13. Contact Information
For questions about these terms, contact LumaNest Home at: